Your new front desk.
An AI receptionist that answers every call, books into your diary and replies on WhatsApp, Instagram and your website.

“Jess has half past two on Saturday. Shall I pop you in?”
Hands full. Still booked.
Answers every call
Evenings, weekends, mid-foils.
Books into your diary
With your rules, not a guess.
Every channel, one inbox
Phone, WhatsApp, Instagram, Facebook, web.
Built on Claude by Anthropic, Deepgram, ElevenLabs, Twilio and WhatsApp Business.
How Kikai works
Get KikaiTell us about your salon
Services, prices, team, opening hours and the rules your desk works to.
We build your receptionist
It answers in your salon’s name and knows only what you’ve told it.
Forward your number
Clients ring the number they already have. One line of code adds chat to your site.
Watch the diary fill
Bookings land in your diary, messages in Callbacks, every call as one line.
One diary. On the desk and in your pocket.
Bookings Kikai takes appear the moment they’re made, wherever your team is looking.


Every call starts with a proper answer

Everything a receptionist does. For a fraction of the cost.
- Calls answered 24/7
- Bookings in your diary
- Text confirmations
- Callbacks page
- WhatsApp, Instagram, Facebook
- Chat on your website
- Staff voice assistant
- Takings by person and service
Hear it handle the awkward ones
Real situations from a salon phone. It asks rather than guesses, and it never makes things up.
“Do you do balayage?”
Not on the price list, so it says so and offers highlights instead.
Enquiry“Can I speak to Sam?”
Never transfers. Takes a proper message for Sam.
Left a message“Can I book a blow dry?”
Asks: a wash and blow dry, or just a blow dry?
Booked“I’m pregnant. Is the colour safe?”
That’s one for the stylist. Takes a callback.
Left a message“Am I talking to a real person?”
Says no, plainly, then keeps helping.
Booked
One plan. Everything in it.
Priced per salon
+ one-off setup fee
- Receptionist on your number, 24/7
- Bookings, moves and cancellations
- WhatsApp, Instagram, Facebook and web chat
- Callbacks and Call History
- Staff voice assistant
- Takings reports
We set everything up, and you’re live in a week.
Questions
Do I need a new phone number?
No. You forward your existing number to Kikai. Clients ring the number they already know.
What happens when it doesn’t know the answer?
It says so and takes a message for a callback. It only quotes what’s in your settings: prices, hours, team and your own FAQs.
Can it really book appointments?
Yes, straight into your Kikai diary, following your hours, who does what, skin tests and no double-booking.
Are calls recorded?
No. Each call is kept as one line: who rang, when, how long and what happened.
Will callers know it’s not a person?
It doesn’t announce itself, but if anyone asks, it says plainly that it’s the salon’s automated receptionist, then carries on helping.
Is there a setup fee?
Yes, a one-off fee. We build your receptionist on your price list, team and rules, test it with you, and you’re live in about a week.
Never miss a booking again.
- Keep your number
- Live in a week
- We set it all up