Both hands busy
Nobody puts the scissors down to answer. Every caller gets a proper answer, first time.
The AI receptionist for hair salons.
Kikai answers your salon phone day and night and books every client into the right stylist’s column.
Kikai answered at 19:42“Can I get a cut and blow dry on Thursday?”Booked: Thu 10:00 with Jess
Your hands are full. Kikai picks up.
Evenings and Sundays
Clients book when you’re closed. Those bookings go straight into the diary.
Saturday rush
Two lines ringing and every chair full. Nobody gets voicemail.
Calls your desk takes every day
The caller asks
“Can I book a blow dry with Jess on Saturday?”
KikaiChecks Jess’s column, offers the times she has free and books the one they pick. A text confirmation goes out straight away.
BookedThe caller asks
“Have you got anything after five on a weekday?”
KikaiChecks every stylist who does that service and offers the earliest evening times they have free.
BookedThe caller asks
“How much is a cut and finish?”
KikaiQuotes the “from” price on your list and says the stylist confirms the final price.
EnquiryThe caller asks
“Can I speak to Sam?”
KikaiIt never transfers. It takes a name, number and what it’s about, and puts it in your Callbacks.
Left a messageThe caller asks
“I need to move my appointment.”
KikaiFinds it from the number they’re ringing from, reads it back and moves it once they say yes.
BookedMoving to Kikai
Switching is the easy part.
We move your clients across from whatever you use now. Nothing gets lost, and nobody retypes a thing.
From
- Fresha
- Phorest
- Timely
- Booksy
- A spreadsheet
- A paper diary
- Client list and contact details
- Notes and visit history
- Upcoming appointments
Fewer empty chairs.
Every booking gets a text straight away and a reminder the day before. Clients who can’t make it ring to move it, any time, so the slot fills again.
Hi Amara, you’re booked in Thursday at 10:00 for a cut and blow dry with Jess. Booking no. 2148. Call us on 0113 496 0123 if that doesn’t suit. Fern Studio
Text, the day beforeHi Amara, a reminder you’re booked in tomorrow at 10:00 for a cut and blow dry with Jess. Booking no. 2148. Call us on 0113 496 0123 if that doesn’t suit. Fern Studio
And the rest of the front desk.
- Phone
- Website chat
One inbox for every channel
Calls, WhatsApp, Instagram, Facebook and your website chat, all answered from your price list.
Messages that don’t get lost
Asked for someone? Kikai takes a name, number and reason, and puts it in Callbacks.
No double bookings
It knows who does what and never books two clients into one chair.
Live in about a week
Tell us about your salon
Services, prices, stylists and hours. We build your receptionist from it.
We move your clients across
Client list, notes and upcoming bookings, from whatever you use now.
Forward your number
Clients ring the number they already know.
Watch the diary fill
Bookings in the diary, messages in Callbacks.
Questions from hair salons
Can you move my clients from my current system?
Yes. We move your client list, notes and upcoming appointments across from whatever you use now, as part of setup.
Does it know which stylist does what?
Yes. It only offers a stylist for services they do, at times they’re free.
Does it work with my diary?
It books into Kikai’s own diary, Google Calendar or Cal.com.
Can it move or cancel appointments?
Yes. It reads the booking back first and only changes it once the client says yes.
Do I need a new phone number?
No. You forward your existing number, so clients ring the number they already know.
Are calls recorded?
No. Each call is kept as one line: who rang, when, how long and what happened.
Never miss a booking again.
- Keep your number
- Live in a week
- We set it all up